Support

Frequently asked questions

Last updated: 26 July 2026

How much does Forked Roots cost?+

One transparent price per outlet — ₹799/month or ₹5,999/year (intro pricing). Yearly saves about 2 months vs monthly. GST extra as applicable.

What's included in the subscription?+

Unlimited direct bookings, QR digital menu (item-wise or PDF), WhatsApp confirmations & reminders, cover-charge wallet, offers & events with ticketing, dashboard with search & exports, and staff PIN-based redemption.

Is there any commission per booking?+

No. Forked Roots is a flat subscription. We never take a cut of your covers or your F&B revenue.

How long does setup take?+

Most outlets go live within a week. We import your menu, brand colours and logo, set up your booking rules, and generate the QR codes for tables, walk-ins and host links.

Do you support multi-outlet groups?+

Yes. WhatsApp us and we'll share group pricing. Each outlet gets its own dashboard, staff PINs and QR codes; owners get a consolidated view.

How do WhatsApp confirmations work?+

When a guest books, we send an instant WhatsApp confirmation on your outlet's behalf. Reminders go out closer to the booking time. This has been shown to significantly cut no-shows.

What is the cover-charge wallet?+

For ticketed events, you can pre-load a per-booking cover amount that guests can redeem against menu items. Staff redeem or top up using their 6-digit PIN, and every action is logged with the staff name.

Can I cancel any time?+

Yes. Cancel by emailing info@abnglobalventures.com from your registered email. Your subscription stays active until the end of the paid cycle.

Do you offer refunds?+

No. All subscription charges are non-refundable. The only exception is a duplicate charge for the same billing cycle, which is refunded within 7–10 business days after verification. See our Refund Policy for details.

Who owns the guest data?+

You do. Guest bookings, menu content and event data belong to your outlet. We process it only to operate the service.

How do I get support?+

WhatsApp us at +44 7424 350545 or email info@abnglobalventures.com. Business-hours response, IST.


ABN Global Ventures Private Limited

Registered office: J17 3F, Signature Global City 92, Sector 92, Gurugram 122505, Haryana, India

CIN: U62020HR2026PTC147848 · PAN: ABGCA1535N · GST: 06ABGCA1535N1ZN

Email: info@abnglobalventures.com · WhatsApp: +44 7424 350545