Support
Frequently asked questions
Last updated: 26 July 2026
How much does Forked Roots cost?+
One transparent price per outlet — ₹799/month or ₹5,999/year (intro pricing). Yearly saves about 2 months vs monthly. GST extra as applicable.
What's included in the subscription?+
Unlimited direct bookings, QR digital menu (item-wise or PDF), WhatsApp confirmations & reminders, cover-charge wallet, offers & events with ticketing, dashboard with search & exports, and staff PIN-based redemption.
Is there any commission per booking?+
No. Forked Roots is a flat subscription. We never take a cut of your covers or your F&B revenue.
How long does setup take?+
Most outlets go live within a week. We import your menu, brand colours and logo, set up your booking rules, and generate the QR codes for tables, walk-ins and host links.
Do you support multi-outlet groups?+
Yes. WhatsApp us and we'll share group pricing. Each outlet gets its own dashboard, staff PINs and QR codes; owners get a consolidated view.
How do WhatsApp confirmations work?+
When a guest books, we send an instant WhatsApp confirmation on your outlet's behalf. Reminders go out closer to the booking time. This has been shown to significantly cut no-shows.
What is the cover-charge wallet?+
For ticketed events, you can pre-load a per-booking cover amount that guests can redeem against menu items. Staff redeem or top up using their 6-digit PIN, and every action is logged with the staff name.
Can I cancel any time?+
Yes. Cancel by emailing info@abnglobalventures.com from your registered email. Your subscription stays active until the end of the paid cycle.
Do you offer refunds?+
No. All subscription charges are non-refundable. The only exception is a duplicate charge for the same billing cycle, which is refunded within 7–10 business days after verification. See our Refund Policy for details.
Who owns the guest data?+
You do. Guest bookings, menu content and event data belong to your outlet. We process it only to operate the service.
How do I get support?+
WhatsApp us at +44 7424 350545 or email info@abnglobalventures.com. Business-hours response, IST.
ABN Global Ventures Private Limited
Registered office: J17 3F, Signature Global City 92, Sector 92, Gurugram 122505, Haryana, India
CIN: U62020HR2026PTC147848 · PAN: ABGCA1535N · GST: 06ABGCA1535N1ZN
Email: info@abnglobalventures.com · WhatsApp: +44 7424 350545
